Refund policy

CAN I BE ISSUED A REFUND?

Once an order has been processed and a shipping or delivery label has been generated, it becomes ineligible for refunds, or exchanges. 

HOW DO I CHANGE OR CANCEL MY ORDER?

We understand that mistakes happen and will do our best to accommodate order change or cancellation requests. However, please note that once an order has been processed or shipped, we’re unable to make any changes or cancellations.

If you’ve already received an order confirmation email, it means your order is currently being prepared for shipment and can no longer be modified.

I RECEIVED THE WRONG PRODUCT OR BELIEVE MY PRODUCT IS DEFECTIVE, CAN I RETURN IT?

If you received the incorrect item or believe your product is defective, please keep the original box, packaging, and all contents intact, and contact us as soon as possible at renewedbeaute@gmail.com